Services
SERVICE PROMISE
Going the Extra Mile
We want you to experience the highest level of service during all your interactions with us.
We promise You
Prompt Delivery at all times
We assure You
Innovative solution each time
We delight You
With our dedication everytime
SUITE OF SERVICES
Pre-FAB Services
Customisation
- Test Structure Design
- Frame Cell Modification Test Structures
- 61um Sawlane
- 50um Sawlane *New
Optimisation
- Design Simulation
- Litho Rule Check
- Model Based OPC
- Net Good Die Wafer Map
Verification
- IP Risk Assessment
- IP Eval/Device Qual *New
- GDS Screening
- Pattcheck
- Dfm
- Cu Bond Pad *New
Forecast
- GDWP Calculator
- Cycle Time Calculator
FAB Services
Low-Cost Prototyping
- MPW/MLR
- CyberShuttle/MLM
- NRE-lite Program
- Ad-hoc Shuttle
Online Services
- New Tapout Form (NTOF)
- QRA, WAT (PCM) Reports
- Customised ROM Bank WIP Report
- Mask Management System
Fast Delivery
- Hyper Fast Super Hot Lot
- ISpeed of Light Lot
- Special Shipment
- Rocket Chart Reporting
WIP Tracking
- Access Important Logistical Information, Quality SPC Data and Reliability Reports
- TSMC Customers: via TSMC On-line System*
- NXP Business Lines: via iFAB*
Post-FAB Services
Test Services
- Data Power Bitmapping
- e-Yield Tracking
Data Transfer
- e-Sort
- Test Program Development
- Flash,EEPROM Testing
- Reliability Monitoring Service
Customer Support
- 24hrs x 7 Access to Service Team
- eQuotation
- SSMC Mobile Application
After-Sales Support
Delivery Assurance
Production Logistics
When orders are received at SSMC, we are committed to respond with a delivery commitment within 1 working day. Production batches are also closely monitored to assure on time delivery.
FAB Cycle Time
We hold the industry leading days per mask layer cycle times. We constantly benchmark our performance against our mother fabs and other best-in-class fabs around the world, to continuously improve ourselves.
Maintaining Quality Products
With the incorporation of a Wafer Start Management System, and innovative WIP and Bottleneck Management Systems, we are able to fulfill our commitment towards on-time order delivery.
BUSINESS PROCESS
Your Success is Our Success
In today's fast-paced and highly competitive business environment, speed and quality are crucial in being the market leader. At SSMC, we strive to provide a peace of mind to our customers - TSMC and NXP. We have a dedicated customer support team, assigned to each and every customer, where experienced individuals from key departments are assigned. The objectives of these cross-functional teams are to maintain a convenient contact window to our customers. It is SSMC's prerogative to meet and exceed every customer’s needs.
For further information, please contact us at marketing@ssmc.com
TESTIMONIALS
We are very impressed with the excellent Cycle time and commitment ... The logistic support is also very good, for example the daily schedule update, potential concern update....... Thank you very much!
Very responsive and pro-active with external and internal customers. Very professional and team oriented with all levels.
I owe this team a big meal! Yes, SSMC is my 1st fab to load new biz as always.
The product line would like to thank all SSMC persons that made this change possible, and to compliment the team with the very good results and the high quality of the provided analysis for this change
ECARD SERVICES
For eCard Services click here